Please use the 'Request a Return' button for the relevant order in the My Account > My Orders section. Fill out the Return Form. (Click here to download the return form.) Place the purchased item, along with the return form and invoice, in its original packaging and send it to our address.
For international returns, you must create a return request through our system.
For international returns, shipping and other charges are the responsibility of the customer.
*Returns are not accepted for accessory products.
*Returns for textile products can only be made if the product is unused, the tags are still attached, and it is in
its original packaging.